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Data Backups

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OneDrive Support / OneDrive not syncing

Category: Data Backups

Sync errors caused by an outdated client, paused sync, or no internet connectivity Ensure device is connected to the internet → Resume sync → Update OneDrive client → If unresolved, unlink/relink acco...

OneDrive Support / Login issues

Category: Data Backups

User not signing in with departmental credentials Sign out and re-sign in using departmental email → Ensure correct domain The user reports that the lesson plans uploaded yesterday are not visible on ...

Distribution Services not found

Category: Knowledgebase

Check if the firewall is off  Check the proxy that is of Check the IP address and station ID