Server Management/Insufficient storage

Overview

Server apps crashing

Possible Causes

This issue commonly occurs under the Internet/Broadband category, specifically related to Server Management.

Step-by-Step Fix

Clear logs/temp files → Extend partition or add drive

Escalation Note

If the issue persists after following these steps, escalate to the 2nd Line Support or ICT Systems Administrator as per the ECDoE ICT Helpdesk SOP.

Related Policy Reference

Refer to the ECDoE ICT Support Services SOP (2024–2029) – Section on Incident Management and Troubleshooting.