Articles in this category Driver Update/Installation - Device not recognised Overview Outdated/missing driver Possible Causes This issue commonly occurs under the Software category, specifically related to Driver Update/Installation. Step-by-Step Fix Use Windows Microsoft Office Setup/Installation fails Overview Missing .NET/VC++ dependencies Possible Causes This issue commonly occurs under the Software category, specifically related to Microsoft Office Setup. Step-by-Step Fix Run Wind Microsoft Office Upgrade/Old version incompatible Overview Office 2010/2013 no longer supported Possible Causes This issue commonly occurs under the Software category, specifically related to Microsoft Office Upgrade. Step-by-Step Fix Other Application Installation/Blocked by admin rights Overview User lacks privileges Possible Causes This issue commonly occurs under the Software category, specifically related to Other Application Installation. Step-by-Step Fix Windows Activation/Not genuine copy Overview Windows not licensed Possible Causes This issue commonly occurs under the Software category, specifically related to Windows Activation. Step-by-Step Fix Use official ED Windows Activation/KMS server unreachable Overview School network not reaching activation server Possible Causes This issue commonly occurs under the Software category, specifically related to Windows Activation. Step-by-Step Fix