Projector Specification/Low brightness

Overview

Classroom projection unclear

Possible Causes

This issue commonly occurs under the Infrastructure category, specifically related to Projector Specification.

Step-by-Step Fix

Ensure min. 3500 lumens for classrooms

Escalation Note

If the issue persists after following these steps, escalate to the 2nd Line Support or ICT Systems Administrator as per the ECDoE ICT Helpdesk SOP.

Related Policy Reference

Refer to the ECDoE ICT Support Services SOP (2024–2029) – Section on Incident Management and Troubleshooting.