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Lost Device/No encryption
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Lost Device/No encryption

Overview

Data exposed if stolen

Possible Causes

This issue commonly occurs under the Security category, specifically related to Lost Device.

Step-by-Step Fix

Mandate BitLocker/device encryption

Escalation Note

If the issue persists after following these steps, escalate to the 2nd Line Support or ICT Systems Administrator as per the ECDoE ICT Helpdesk SOP.

Related Policy Reference

Refer to the ECDoE ICT Support Services SOP (2024–2029) – Section on Incident Management and Troubleshooting.

 

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Article ID:
39
Category:
Security
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