ICT Service Desk ICT Service Desk Knowledgebase
User Management
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Knowledgebase User Management

Articles in this category

Onboarding of User/Account not provisioned

Overview New user cannot login Possible Causes This issue commonly occurs under the User Management category, specifically related to Onboarding of User. Step-by-Step Fix

POPI Act Policy Implementation/Unawareness of compliance

Overview Staff not trained Possible Causes This issue commonly occurs under the User Management category, specifically related to POPI Act Policy Implementation. Step-by-Step Fix

POPI Act Policy Implementation/Data shared via unsecure channels

Overview Emails with personal data unencrypted Possible Causes This issue commonly occurs under the User Management category, specifically related to POPI Act Policy Implementation. Step-by-Step Fix