Wi-Fi Extender Specification/Wrong placement

Overview

Extender too far from router

Possible Causes

This issue commonly occurs under the Infrastructure category, specifically related to Wi-Fi Extender Specification.

Step-by-Step Fix

Place halfway between router and dead zone

Escalation Note

If the issue persists after following these steps, escalate to the 2nd Line Support or ICT Systems Administrator as per the ECDoE ICT Helpdesk SOP.

Related Policy Reference

Refer to the ECDoE ICT Support Services SOP (2024–2029) – Section on Incident Management and Troubleshooting.