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Anti-Virus/Virus definitions outdated
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Anti-Virus/Virus definitions outdated

Overview

System vulnerable

Possible Causes

This issue commonly occurs under the Security category, specifically related to Anti-Virus.

Step-by-Step Fix

Update via Windows Security or AV client

Escalation Note

If the issue persists after following these steps, escalate to the 2nd Line Support or ICT Systems Administrator as per the ECDoE ICT Helpdesk SOP.

Related Policy Reference

Refer to the ECDoE ICT Support Services SOP (2024–2029) – Section on Incident Management and Troubleshooting.

 

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Article ID:
34
Category:
Security
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